If you have questions about your ExactSeek listings please consult the FAQ's below. If they do not answer your question please contact support@exactseek.com with your problem. In order to ensure a quick response, please use a relevant subject and include the email address you submitted under, your url, any error messages you encountered and a clear explanation of your problem.

Featured Listing FAQ

Q. What is a Featured Listing?
A. A Featured Listing is a paid listing where you pay a flat fee for an ad box that will appear in the right column of our search results.

Q. How long is my listing active for?
A. You can purchase terms of 3 months or 1 year.

Q. How much do I pay per click or impression?
A. There is no pay per click or impression charge, just the single flat fee per listing.

Q. How long does it take until my ad is be displayed?
A. Your ad will be added to our search results for the keyword phrase you selected within 6 to 8 hours.

Q. Why doesn't my ad show up every time I search my keyword phrase?
A. We limit the number of listings that can be purchased and rotate the listings that are displayed so that each ad is treated equally, and has an equal chance at appearing at the top of the featured listings. This means that your listing should appear a minimum of one out of every three searches on that keyword phrase.

Q. I've looked and still can't find my ad, where is it?
A. If you completed the submission of your ad and it has been more than 8 hours, if your ad still is not being displayed in our search results under your selected keyword, contact paid@exactseek.com Please provide us with the name and email address that you used to purchased your ad, your url, the keyword phrase you selected and any order numbers we sent to you.

Q. Where can I get more tips on selecting a Keyword Phrase?
A. You can go to http://www.exactseek.com/keyword-tips.html for more information on selecting a keyword phrase.

Q. What are the guidelines for my Title and Description?
A. You can go to "http://www.exactseek.com/featured-listing-tips.html for listing guidlines.

Q. Where can I get more information on purchasing and pricing of Featured Listings?
A. You can go to: http://www.exactseek.com/featured_listings.html for more information on purchasing featured listings.

Q. I got a Page Not Found error when I clicked on the Submit button to go to the payment screen?
A. There have been cases where people were unable to reach the payment site at 2checkout.com because of browser errors. In that case restarting your computer and going back to the ExactSeek shopping cart and then checking out again has solved the problem.
If you still get the error contact store@exactseek.com with your name and email address that you were using for your order, and we will make other payment arrangements.

1. ExactSeek is a Meta-tag search engine. Your site will not be added if it does not have Title and Meta Description tags.

2. Sites with Title and Meta Description tags will be spidered and added to ExactSeek within 24 hours.

3. Submit only the top-level page from your web page. Other pages with the same root domain name will not be spidered.

4. We do not add all submitted URLs to ExactSeek and do not guarantee when or if they will appear. If your site has not been added within 24 hours, the most likely reasons are as follows:

a.) Your site lacked Title and/or Meta Description tags.
b.) You submitted a page or pages that had the same root domain name as your top-level page (homepage).
c.) Your site contained pornographic or illegal content, or promoted hatred, intolerance, or prejudice.

Regular Listing FAQ

Q. What is a Regular Listing?
A. A regular listing on ExactSeek is a free listing submited for our general search results through your member page. In order to submit to ExactSeek you must first become a member. You must agree to our submission terms to become a member. A standard site listing includes your site URL, name, and description. Information for your site name and description is obtained by our crawler from your site Title and Meta Description tags.

Q. How much do listings cost?
A. Regular Listings are Free at ExactSeek, but you must register for a free membership.

Q. I get a message saying my site cannot be added because I have unsubscribed, why can't I get added?
A. You have been banned from submitting to ExactSeek, either because you requested your email address not receive any further messages from us, or because you violated or submission policies.

Q. You said I would get a verification email to activate my membership, but I never got it. How do I add my site?
A. Sometimes the message can take a few minutes to get through, or if you have mail filtering software on your mail account, the filter may have deleted the message from us. The message will be sent from support@exactseek.com, if you allow mail from that address through your mail filter and request a new verification message be sent, you should receive the verification email.

Q. How do I change the Title and Description that are displayed in my listing?
A. You can make the changes on your website, then the changes will appear on the next recrawl of your site.

Q. How do I change my email address?
A. You can update your email address through your member page.

Q. How does the search at ExactSeek work?
A. A search of a single keyword using ExactSeek will bring up a list of those sites that contain the keyword in their Site name and/or description. When a phrase or several keywords are searched, sites are selected as a search match if the keywords searched are found within 1 to 20 words of each other within the site listing.